Your satisfaction is our top priority. If you are not completely satisfied with your purchase, please review our return policy below.
1. Return Eligibility
- Items must be unused, unworn, and in original packaging.
- Returns must be requested within 30 days of delivery.
- Due to hygiene reasons, swimwear that has been worn or tried on without hygiene seal cannot be returned.
2. Return Process
To request a return, please contact info@carlinsight.us with your order number and reason for return. We will provide return instructions and the return shipping address.
3. Refunds
Once your returned item is inspected and approved, a refund will be issued to your original payment method within 5–10 business days. Shipping costs are non-refundable.
4. Exchanges
If you need to exchange an item for a different size or color, please contact us before returning your item to ensure availability.
5. Damaged or Incorrect Items
If you received a damaged or incorrect product, contact us immediately with a photo of the item, and we will send a replacement at no additional cost.